Who we are
We blend creativity, technology, and market insights to develop ideas designed to grow your business.
As a CUSTOM FOOD PROCESSOR and blender, we offer an R&D-CENTRIC approach to formulating delicious craveable foods and ingredients in a variety of CUSTOM PACKAGING options suitable for Foodservice, Retail, and Industrial applications.
Apply Culinary Creativity
We listen to understand not only surface issues but the underlying causes of our customers’ biggest challenges. Then, we apply our years of experience to offer creative solutions.
Culinary & R&D services include:
New Product Development
Product Matching & Value Engineering
Shelf-life Enhancement
Nutrition and Flavor Optimization
Best in class sample turnaround time, typically <2 weeks
Dedicated culinary center with pilot plant capabilities
Understand Market Needs
McClancy’s rich history is only possible due to our ongoing curiosity to understand the market and uncover opportunities for our valued customers.
Understand market needs
Market Research
Publications
Social Media/Influencers in Top Markets
Applying the right trends to the right brands
We tailor our recommendations to your specific situation and customer set
Personalized Customer Service
At McClancy’s, our biggest asset is our people. Built on integrity, ingenuity, and partnership — we’re driven by a commitment to our customers, high-touch service, and a decentralized mindset to problem-solving.
Beyond all the day-to-day things we do to serve our customers, we believe our biggest asset is our people. And it’s that high-touch service and decentralized mindset to problem solving that give our folks the autonomy to make the right call in any given situation and enable us to help our customers excel.
It’s a culture built on trust, ownership, and servitude that makes the difference between good and great customer service, and we’re always looking for ways to support our valued customers better. That’s the difference in the McClancy way.
Operational Excellence
Great ideas are sparked by functional experts throughout our culture, and operational excellence is our way of honoring the execution and our ongoing pursuit of excellence end-to-end in our customer journey.
Safety – Total Incident Rate 2x better than industry average
Quality – 95%+ Right First Time, <0.25 inquiries per 1M lbs.
Service – 98.5% On Time, In Full in 2022
Efficiency – Master Black Belt Six-Sigma led continuous improvement team
Audited monthly by regulatory certifiers, governmental agencies, or customers
Floor stock programs available for qualified customers